We support multiple trade terms including EXW, FOB, and CIF. Our team provides comprehensive logistics support for global shipping.
What is the standard warranty policy?
We offer a one-year quality warranty for all metal products. In case of quality concerns, we provide technical support or necessary component replacements.
Do you provide custom design or OEM/ODM services?
Yes, customization is our specialty. Most products are tailored to specific requirements, and we fully support OEM and ODM based on your technical drawings or samples.
What is the typical production lead time?
The lead time usually ranges from 15 to 25 working days, depending on the order volume and technical complexity. Priority scheduling is available for urgent requirements.
What payment methods do you accept?
We primarily accept T/T (30% deposit, 70% balance before shipment) and L/C at sight. Other negotiable terms are available for established long-term partners.
How is the equipment packaged for international transit?
Standard packaging involves heavy-duty foam protection and reinforced cartons. For large or delicate machinery, we utilize export-grade wooden crates or steel frames to ensure safety.